Shipping Policy – Florasebag
Thank you for shopping with Florasebag. This Shipping Policy outlines the terms and conditions related to shipping and delivery for the products purchased through our website. By placing an order with us, you agree to the terms outlined in this policy.
1. Shipping Locations
We currently offer shipping within the United States. If you are located outside our delivery areas, please contact us for additional shipping inquiries or options.
2. Shipping Methods and Costs
- Shipping Methods: We offer a variety of shipping options depending on the location and the size of your order. Shipping options will be available during checkout, and the delivery method can be selected based on your preference.
- Shipping Costs: Shipping charges are calculated during checkout and are based on the delivery location, product size, and selected shipping method. Please ensure that you review the shipping cost before completing your order.
3. Order Processing Time
- Processing Time: Orders are typically processed within 1-2 business days of receiving payment. Orders placed during weekends or public holidays will be processed on the next business day.
- Order Confirmation: Once your order is processed, you will receive an email confirmation with tracking information (if available) to keep you updated on the status of your shipment.
4. Estimated Delivery Times
- Standard Delivery: Delivery times vary depending on your location and the shipping method selected. Typically, you can expect your order to arrive within 3-7 business days.
- Expedited Shipping: If you select expedited shipping, delivery may occur within 1-3 business days. Please note that expedited shipping costs will be higher.
5. Shipping Delays
- Unexpected Delays: While we strive to ensure timely delivery, some delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or high order volume. We are not responsible for delays caused by third-party shipping carriers.
- Tracking Information: Once your order ships, you will receive a tracking number (if applicable) so you can monitor the status of your shipment. If you experience any issues with tracking, please contact us.
6. Damaged or Lost Shipments
- Damage during Transit: If your order arrives damaged, please contact us immediately with photos of the damaged items and packaging. We will provide you with a replacement or refund as needed.
- Lost Shipments: If your package is lost or not delivered, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate the issue and resolve it accordingly.
7. International Shipping
At this time, we do not offer international shipping. However, if you are located outside the United States and wish to order from us, please contact our customer service team to discuss potential international shipping options.
8. Shipping Address
- Accuracy of Address: Please ensure that your shipping address is correct and complete before placing your order. We are not responsible for delays or errors caused by incorrect address information.
- Address Changes: If you need to make changes to your shipping address after placing an order, please contact us as soon as possible. Once an order is shipped, we cannot alter the shipping address.
9. Contact Us
If you have any questions about shipping, tracking, or delivery times, please feel free to reach out to our customer support team:
- Email: info@florasebag.xyz
- Phone: (307) 621-0431